A unified hospitality management system that handles hotel bookings, multi-day tour packages, and event reservations — with multi-property chain support, automated communications, and enterprise-grade financials.
hotelOS consists of three tightly integrated applications that power your entire hospitality operation.
The command center for property managers, finance teams, and owners. Role-based views showing exactly what each stakeholder needs.
Enterprise-grade REST API powering the ecosystem — webhooks, background jobs, real-time availability processing, and secure authentication.
Lightning-fast, SEO-optimized application for guests to browse, book, and pay — with mobile-first design and instant confirmations.
A single booking interface that processes room reservations, multi-day tour packages, and event tickets simultaneously. Sub-second availability checks with conflict-free overlap detection — no double bookings, ever.
Support for standard, deluxe, suite, premium, and villa room types with granular bed configurations and occupancy limits. Dynamic pricing with base rates, extra adult/child charges, and capacity-based tiers.
Create dynamic tour packages with daily activity breakdowns, inclusions, exclusions, and vehicle fleet constraints. Flexible pricing models — flat, per-person, group-size tiers, and pickup/dropoff surcharges.
Integrated with Razorpay for cards, UPI, net banking, and wallets. Enforce advance payment minimums, send automated payment reminders, and execute one-click gateway refunds with configurable timeline-based policies.
Trigger-based workflows for booking confirmations, pre-arrival instructions, check-out surveys, payment reminders, and cancellation receipts — all sent via Email or WhatsApp with zero manual effort.
Personalized KPI dashboards with monthly bookings, revenue trends, occupancy metrics, and promotion ROI. Pre-configured report templates covering booking activity, revenue, and package performance.
Scale from one property to 100+. Central ownership gets a portfolio view; property managers see only their assignments.
Percentage or flat discounts scoped by property, room type, package, or date — with usage limits and real-time ROI tracking.
Close off entire properties or specific room types for maintenance, private events, or seasonal closures with reason tracking.
Automated post-stay survey flows with an approval dashboard to vet reviews before they go live on the guest app.
Multi-slab tax configurations, PAN/GSTIN on invoices, and automated PDF generation with S3-backed historical storage.
Manage one-off or recurring property events alongside standard reservations in the same unified booking system.
Every action logged. Every role controlled. Every byte encrypted.
Owners, property managers, and staff — each with scoped permissions enforced at the API layer.
Immutable logs of every operation — actor, IP, timestamp, and before/after payloads with PII masking.
TOTP-based 2FA, encrypted sensitive data, secure invitation workflows, and session oversight.
Encrypted cloud storage with automated backups, rate limiting, and strict CORS/CSRF protections.
Built on Bun + Elysia for 15x faster performance than traditional Node.js — with Next.js and Astro SSR on the frontend.
No servers to manage. Stateless backend ready for serverless deployment with connection pooling.
PostgreSQL with Drizzle ORM for transactional safety. Sub-second queries on complex hybrid bookings.
Updates, patches, monitoring, CI/CD pipelines, and Zod validation — so you can focus on guests.
Streamline operations without the overhead of enterprise software. Up and running in 48 hours.
Multi-property management with centralized reporting, portfolio analytics, and role-based access.
Combine room bookings with tour packages and on-site events in a single guest experience.
Build multi-day itineraries with daily activities, vehicle fleets, and per-person pricing tiers.
We price based on room count and features — no surprises, no hidden fees. The power of enterprise platforms at a fraction of the cost.
Get a Quote →See HotelOS in action. Fill out the form and we'll schedule a walkthrough tailored to your property.
Most properties are up and running within 48 hours. We handle migration, configuration, and onboarding so your team can start using HotelOS right away.
Yes — that's our core differentiator. HotelOS manages hotel room bookings, multi-day tour packages, and event reservations in a single unified system. No data silos, no context switching.
Absolutely. Scale from a single property to 100+ hotels. Property managers see only their assigned locations, while central ownership gets portfolio-wide analytics and controls.
We integrate with Razorpay for cards, UPI, net banking, and wallets. You can also log offline payments and share secure payment links with guests. Advance payment minimums and automated reminders are configurable.
Yes. HotelOS supports multi-slab tax configurations, GST profiles per property, and generates professional invoices with PAN/GSTIN, itemized charges, and distinct tax breakdowns.
Yes. We support data imports from most major PMS platforms and can work with CSV exports. Our team will guide you through the migration process.
All plans include email support with a response time under 24 hours. Priority plans include live chat and a dedicated account manager. We also handle all updates, patches, and monitoring.